SHIPPING

SHIPPING


I aim to deliver your order as quickly and safely as possible. Please review the following shipping information:

  • Processing Time: All orders are processed within 3 business days. Please allow extra time during busy periods or holidays.

  • Shipping Rates: Shipping costs are calculated at checkout based on your location and preferred shipping method.

  • Shipping Methods: We offer Standard Shipping and Expedited Shipping to various countries. Estimated delivery times will be provided at checkout.

  • International Shipping: We currently ship to the United States, New Zealand, Canada, and the United Kingdom. International shipping times may vary depending on the destination.

  • Order Tracking: Once your order has shipped, you will receive a tracking number via email to track your package.

Please Note:

  • NJoy Designs is not responsible for delays caused by the carrier, customs, or weather-related issues.

  • Any customs or import duties for international orders are the responsibility of the customer.

RETURNS

No Returns or Exchanges
We take great pride in the quality of our handmade jewelry. As each item is carefully made and packaged, we do not offer returns or exchanges. All sales are final. Please be sure to review product details carefully before completing your purchase.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will gladly offer a replacement for the damaged item.

Contact Us
If you have any questions or concerns about shipping or our no-returns policy, please reach out at njoy.designs12@gmail.com. I’m here to help!